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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. Which printer brands do you sell parts for?

We provide both original OEM (Original Equipment Manufacturer) and high-quality compatible printer parts for leading brands such as HP, Canon, Xerox, Konica Minolta, Epson, Kyocera, Ricoh, among many others. Our extensive inventory makes it easy to find the exact component you need. You can even search by model number on our website for quick and efficient navigation, ensuring you get the right parts to keep your printers running smoothly and minimize downtime.

2. How long does it take to deliver an order?

Typically, orders are delivered within 3 to 7 business days throughout India. Delivery times may be slightly extended for remote or less accessible areas. After dispatching your order, we provide a tracking number that allows you to monitor your shipment in real-time, keeping you informed every step of the way and ensuring peace of mind.

3. Can I return or replace a product if it's damaged or incorrect?

Yes, our policy supports returns and exchanges for damaged or incorrect items. Please contact us within 24 to 48 hours of receipt and provide clear photo or video evidence of the issue. We will assist you in arranging a prompt replacement or process a refund in accordance with our Refund Policy. Our goal is to resolve any issues quickly and ensure your satisfaction with every purchase. Rest assured, our quality control measures help reduce the likelihood of receiving faulty items, but we’re always here to support you if problems arise.

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4. Are your products original or compatible?

We offer a selection of both OEM (original) and high-quality compatible parts designed to meet the highest standards of performance and durability. Each product listing clearly indicates whether the item is original or compatible, providing transparency so you can make an informed choice that aligns with your needs and budget. Whether you prefer OEM parts for guaranteed quality or compatible alternatives for cost savings, we ensure all products meet strict quality controls, ensuring reliability and performance in your printer repairs and maintenance.

5. Do you offer bulk deals or B2B pricing?

Absolutely. We welcome partnerships with dealers, service technicians, and resellers looking for competitive bulk pricing. Our B2B programs are designed to provide substantial discounts and flexible conditions for large-volume purchases. For detailed information or to negotiate custom deals, please contact us directly at 9619341313 / 9822203313 or via email at copierworld424@gmail.com. We are committed to supporting your business growth with reliable supply and dedicated customer service, ensuring you have the right parts at the best prices to serve your customers effectively.

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